Last updated: 9 September 2026
Welcome to Ihya Collection. These Terms & Conditions apply to your use of our website and to purchases made through ihyacollection.com.
By using our website or placing an order, you agree to these Terms & Conditions. Please read them carefully before placing an order.
Ihya Collection is a UK-based online modest fashion and Islamic lifestyle store offering products including hijabs, modest fashion accessories, Islamic books and other Islamic products.
For questions about an order or these Terms & Conditions, please contact us at:
Email: contact@ihyacollection.com
We aim to ensure that all product descriptions, photographs, colours, sizes and other information displayed on our website are accurate.
However, colours may appear slightly different depending on your device or screen settings.
We reserve the right to update product information, availability and pricing when necessary.
All prices displayed on our website are shown in GBP (£) unless otherwise stated.
The price applicable to your order is the price displayed at the time you place your order.
Delivery charges, where applicable, will be shown during checkout before you complete your purchase.
When you place an order through our website, you are making an offer to purchase the products selected.
After placing an order, you will receive an order confirmation by email.
An order is not considered accepted until we confirm that the products are available and the order has been accepted for fulfilment.
We reserve the right to cancel an order where, for example, a product is unavailable, there is an obvious pricing or description error, or we reasonably suspect fraudulent activity.
If we cancel an order after payment has been taken, we will arrange a full refund of the amount paid for the cancelled order.
We accept payment methods displayed at checkout, which may include debit and credit cards and PayPal.
Payment must be successfully authorised before an order can be processed.
We do not store your full payment card details on our website. Payments are processed through our third-party payment providers.
We currently offer delivery within the United Kingdom.
Available delivery options and charges are displayed at checkout.
Delivery times are estimates and may vary due to circumstances outside our reasonable control, including postal delays, courier delays, severe weather or other disruptions.
Once your order has been dispatched, you may receive delivery or tracking information where available.
If you are a consumer purchasing online, you generally have the legal right to cancel your order within 14 days of receiving the goods, without giving a reason, subject to applicable legal exceptions.
If you wish to cancel an order under these rights, please contact us at:
You must take reasonable care of the goods while they are in your possession.
Unless otherwise required by law, you may be responsible for the direct cost of returning goods when exercising your statutory cancellation right.
Returned items should be sent back within the applicable cancellation period and must be in a suitable condition.
Where permitted by law, goods should be unused and returned with their original packaging and any accessories or tags supplied with the product.
Nothing in these Terms & Conditions affects your statutory rights as a consumer.
If you receive an item that is faulty, damaged or different from what you ordered, please contact us as soon as reasonably possible at:
Please provide your order number and, where appropriate, photographs showing the issue.
We will assess the issue and provide an appropriate remedy in accordance with your legal rights.
Where a refund is due, we will normally refund the payment using the original payment method.
Refund processing times may vary depending on your payment provider or bank.
Where you are exercising a statutory cancellation right, any refund will be provided in accordance with applicable UK consumer law.
From time to time, Ihya Collection may offer promotional prices, discounts or special offers.
Unless expressly stated otherwise, promotions cannot be combined with other offers.
We reserve the right to withdraw or amend a promotion where reasonably necessary, subject to any rights you may already have in relation to an order that has been accepted.
You agree to use our website only for lawful purposes.
You must not attempt to interfere with the operation or security of our website or use the website to carry out fraudulent or unlawful activities.
We may temporarily suspend access to parts of the website where necessary for maintenance, security or other operational reasons.
Unless otherwise stated, the content of this website, including our branding, logos, photographs, graphics, text and other original materials, belongs to or is used lawfully by Ihya Collection.
You may not reproduce, copy, modify, distribute or commercially use our content without appropriate permission.
Our website may use third-party services, including payment providers, delivery providers and other service providers.
Your use of those services may also be subject to the relevant third party’s terms and privacy policies.
We process personal information in accordance with our Privacy Policy.
Please review our Privacy Policy to understand how we collect, use and protect personal information.
Nothing in these Terms & Conditions excludes or limits any liability that cannot lawfully be excluded or limited under applicable law.
Nothing in these Terms & Conditions affects your statutory rights as a consumer.
We may update these Terms & Conditions from time to time.
The version published on our website at the time you place an order will generally apply to that order.
These Terms & Conditions are governed by the laws of England and Wales, except where applicable consumer law provides otherwise.
Any disputes will be subject to the applicable courts and legal protections available to consumers.
If you have any questions about these Terms & Conditions, an order, a return or a product, please contact:
Ihya Collection
Email: contact@ihyacollection.com
Website: ihyacollection.com
